How To Buy

Please follow the major steps below to complete a successful purchase at Autocango.com.

1. Find a product you like from our stock list: https://www.autocango.com

2. Send an inquiry and provide us with your information to receive feedback or an invoice for the desired product. The invoice will include all payment details, such as purchase conditions, payment destination bank account, deadlines, and payment method.

3. Take the invoice to your preferred bank and make the payment as stated. Share the T/T copy within 72 hours of invoice issuance to secure your purchase.

4. Receive purchase confirmation, shipping & other details from Autocango.com agents.

5. Receive B/L and other standard documents upon shipment of the product.

6. Upon arrival of the product at your port, receive it. The time to receive the car will depend on when payment is made and your final destination. Additionally, at your port, you will need to pay clearing customs fees to your clearing agent, as well as customs duty and tax to your government. The amount of these fees will depend on the exact model, year, engine size, and dimensions of the car. We need the exact car to give you an estimated amount that you will need to pay to your government. We also suggest contacting the clearing agent in your country to obtain detailed information on customs clearance fees and duty VAT fees.

For export rules and procedures for your country, including pre-export inspection lists, please contact your country's relevant government authorities.

It is also strongly recommended that before importing a vehicle, you research what is expected of you as a vehicle importer in your country and understand all the risks and responsibilities.

To create an Autocango.com account, follow these steps:

1. Visit Autocango.com and click on 'Login/Sign Up' located at the top right corner of the page.

2. Select 'Sign Up' from the dropdown menu.

3. Fill in your full name, email address, and any other required details.

We only accept one email address per customer to ensure the security of the vehicle purchase process.

To log in to your account:

1. Visit Autocango.com and click on 'Log In/Sign Up' located at the top right corner of the homepage.

2. Select 'Log In' from the dropdown menu.

3. Enter the email address and password associated with your Autocango.com account.

4. Click the 'Log In' button to access your account.

If you forget your password, you can retrieve it using the reset function:

1. Click on 'Log In/Sign Up' and select 'Log In' at the top right of the Autocango.com homepage.

2. Below the login form, click on the 'Forgot Password?' link.

3. Enter your registered email address.

4. An email will be sent to your registered email address with instructions on how to reset your password.

5. Follow the instructions in the email to set a new password.

Anyone who is a car dealer or individual buyer can apply for membership. However, if you are an individual car buyer, we encourage you to check your country's regulations before purchasing. It's important to note that while we can assist with the purchase process, we are not familiar with the laws of your country, and therefore, we are unable to provide advice or introduce you to a car importer or customs broker in your country.

Yes, creating an account with Autocango.com is completely free. There are no initial or monthly fees for buyers to register or maintain an account.

We maintain an extensive inventory of over 85,000 vehicles, which is updated daily with new additions and changes.

A right product is one that meets your preferences for model, color, year, and, most importantly, your budget.

Autocango.com's search engine allows you to search and filter by multiple criteria, making it much easier to find the car you're looking for.

You can also adjust the order of the results based on factors such as year, quality, price, etc., to facilitate comparison. If you're still unsure which car is right for you, please send us a quick query at service@autocango.com, and we'll recommend your dream car.

Definitely! Please feel free to use our sourcing service if your desired vehicle is not currently listed on our website. Please refer to 'Service - Sourcing' for specific service content and fees. Our dedicated staff will make every effort to locate the vehicle that best fits your requirements.

To send an inquiry, follow these steps:

1. Find the vehicle you are interested in.

2. Click on the 'Inquire Now' button for that vehicle, located on the right side of the page.

3. Fill in the details in the form.

4. Confirm your inquiry by clicking 'Inquire Now'.

A contract is formed between you and the owner of the product (as named on the invoice) when we send you a 'Payment Confirmation' email for that product.

The parties to the purchase agreement are you, the buyer, and the seller of the product. Autocango.com acts as your agent, ensuring that each transaction is fair and secure.

As long as you meet your payment terms (72 hours for providing the T/T copy and 120 hours for payment confirmation at our bank, from the time of invoicing), the product will be reserved for you.

A vehicle is 'Under Offer' when a customer has made a formal offer to purchase the vehicle, but we have not yet confirmed the customer's payment. If the offer is accepted and we confirm the customer's payment, the vehicle becomes SOLD and is no longer available to other customers. If the offer is declined or expires, the vehicle remains in inventory and is available for other customers to make an offer.

No, the FOB prices listed on Autocango.com do not include additional costs such as freight, storage charges, taxes, and duties. The term 'FOB price' on our platform specifically refers to the price of the vehicle and all the domestic handling fees before loading the vehicle onto a vessel or a train. When purchasing a vehicle from us, you should add freight charges to the FOB price. Additionally, upon receipt of the vehicle, you will be responsible for payment of import duties, taxes, and any other applicable fees required by your country or port of discharge. We recommend contacting your local authorities or a reputable clearing agent for further details.

In order to assist you in making an informed purchase decision, we offer up to 30 detailed images of each vehicle in our inventory.

To maintain competitive pricing, we have chosen not to offer additional picture services. While we strive to provide comprehensive images for each product, if you find that the available images are insufficient, you may request additional ones. However, please understand that despite our best efforts, we may not always be able to fulfill such requests.

Please note that our products are located throughout China, and capturing additional images would incur significant operational costs. Therefore, to ensure that we can offer our products at the most competitive prices, we have made the decision to limit additional picture requests.

Yes, we list the year of manufacture if it is accurately provided by the seller. However, please note that this information is provided by a third party, and while we strive for accuracy, we cannot guarantee its reliability. Autocango.com cannot be held responsible for any loss, damage, or inconvenience caused by reliance on this information.

No, the vehicles we sell are Chinese vehicles that have been previously owned and operated in China. Therefore, any manuals provided with the vehicle will be in Chinese.

Spare keys are not guaranteed to be provided with the vehicle. If spare keys are not found in the vehicle's glove box, they are typically not included. However, occasionally a car may come with a spare key, in which case we will certainly send it to you. If you require an additional spare key, you can request one for an extra charge and additional time.

Yes, we offer installation services for audio systems and other parts such as alloy wheels. Please inform us of your installation requirements before requesting the invoice. Please note that additional charges may apply for extra installations or modifications, and the total processing time will depend on the complexity of the modifications.

No, altering the mileage of a vehicle is illegal and unethical. Autocango.com strictly adheres to legal regulations and does not engage in any illegal activities, including odometer tampering.

RHD cars are rare in China and are typically imported from countries like Japan and Thailand. However, we do not recommend purchasing cars that have been modified from left-hand drive (LHD) to RHD.

Yes, generally, vehicle parts can be shipped with the vehicle, provided that we declare them truthfully to customs. However, please be aware that not all parts can be shipped with the vehicle; the specific situation needs to be analyzed case by case.

No, we do not sell vehicles for domestic use in China. As an export service provider, our focus is on facilitating vehicle exports rather than domestic sales within China.

Yes, you can, but if we have already incurred costs by the time you cancel the order, you will need to bear these costs.

Cancellation rules vary depending on the stage of your transaction. Please review the cancellation policies below:

1. Before sending any money: You may cancel at any time before sending any money. Please notify us as soon as possible.

2. After payment: If we have received your payment, a cancellation fee of 50% of the invoice amount or US$2000, whichever is higher, will be charged. We will refund the remaining amount after deducting the fees, with expenses covered by your bank.

3. After sharing the shipping schedule: No order cancellations will be accepted, and no refund will be available.

4. Failure to provide accurate and required information: If Autocango.com is unable to process export/delivery procedures due to the buyer's inability to provide accurate and required information within 30 days from the payment confirmation date, the deal will be considered canceled from the buyer's side. The buyer will be charged according to the terms and conditions.

Feel free to contact us using any of the methods listed in the ‘Contact Us’ section.

1. Existing Product Inquiry: Click on the ‘Inquire Now’ button on the detail page of the specific vehicle on our website

2. General Inquiry:

● Use the 'Contact Us' section on our website.

● Contact us via the SNS on the home page.

● Contact us via email at service@autocango.com.

3. Company Details:

● Mailing Address: 7F, New Bund Oriental Plaza II, 556 West Haiyang Road, Pudong, Shanghai, China. Postcode: 200124

● Phone Numbers:

● English/Chinese: +86 13651923731

● Chinese: +86 21 31835026

● Email: service@autocango.com

Our office hours are Monday to Friday from 8:30 am to 9:00 pm (China Standard Time, GMT+8). You can check the current Chinese standard time here：http://www.timeanddate.com/worldclock/china/shanghai

Please note that our office is closed on Saturdays, Sundays, and the following holidays:

New Year's Holidays (several days around New Year's Day)

Spring Festival - Chinese New Year (several days between January and February)

The duration of long holidays, such as the Spring Festival, may vary from year to year. Specific dates will be announced closer to the time.

Unfortunately, we do not allow visits to our storage yard for security reasons. However, you are welcome to visit our office by scheduling an appointment in advance.

English is the primary language for business transactions. However, we can also accommodate discussions in other languages. Please feel free to inquire about specific language options.

We utilize highly reputable third-party inspection services to assess the cars listed on our platform. Before customers decide to bid on a car, they have access to the actual specifications and condition of the vehicle. Additionally, customers have the option to purchase an extra deep inspection service for certain cars to receive a comprehensive condition report. The inspection fee paid for the particular car will be refunded as a deduction from its FOB price.

All vehicles undergo thorough inspections to ensure that there are no discrepancies between the actual specifications and those listed on the specification sheet.

Please note that some countries may require a pre-export inspection before the vehicle can be exported. We recommend contacting the appropriate government agency in your country to obtain a list of all required pre-export inspections. While enforcement of this regulation may vary, some countries have begun imposing heavy fines for violations. Therefore, it is important to ensure that the terms of your purchase include inspection, if required by your country's government.

There are two sets of inspection standards for used cars to be exported from China:

- (WM/T8-2022) 'Quality Requirements for Used Passenger Car Export'.

- (WM/T9-2022) 'Quality Requirements for Export of Used Commercial Vehicles and Trailers'.

AutoCango.com will help our customers to ensure that the vehicles they purchase fully comply with the above national standards.

The vehicle shall not be exported in any of the following circumstances

(A) To reach the 'mandatory retirement standards for motor vehicles', the provisions of the end-of-life standards of vehicles and from the end of the specified period of use within one year (including one year) of the vehicle;

(B) In the mortgage, pledge period or in the customs supervision period of the vehicle;

(C) Vehicle during the period of seizure or detention by the supervisory organs, people's courts, people's procuratorates and administrative law enforcement departments in accordance with the law;

(D) Vehicle obtained through theft, robbery, fraud and other illegal and criminal means;

(E) Vehicle and vehicle registration certificate is inconsistent with the content of the record;

(F) Smuggling, illegal assembly (group) of vehicle;

(G) Vehicle with incomplete statutory certificates and vouchers;

(H) Failed inspection results of the vehicle;

(I) Traffic safety violations and traffic accidents have not been dealt with the vehicle;

(j) Other laws and regulations prohibit the trading and export of vehicles.

Autocango.com is a buyer's agent, helping buyers have a safe and smooth transaction. For buyers, Autocango.com acts as a representative in China and deals with suppliers in China, offering transparent services and fees. Autocango.com ensures that purchased products are shipped properly. If your money is received but the product is not shipped due to some unavoidable reason, we will refund you 100% of the USD amount. Autocango.com is established by a NYSE-listed parent company called Cango, which is a reputable player in the Chinese auto industry.

Yes, it is safe to use your real name and correct contact information to create an account with Autocango.com. When you provide accurate information, our system automatically fills in all necessary details from your profile, such as Consignee and Notify Party information, when issuing an invoice.

Using incorrect information may cause difficulties during export procedures. Rest assured that we have a secure privacy policy in place, ensuring that your information is safe with us.

At Autocango.com, we prioritize the security of your information. We utilize SSL encryption to secure the data we receive, ensuring that your information is protected during transmission. Additionally, we maintain a highly ethical privacy policy to safeguard your personal data.

For more detailed information about how we protect your information and handle privacy matters, please review our privacy policy here.

To pay for a product, you need an invoice from us. Once the terms of purchase (CIF/FOB/inspection/etc.), including the price, have been agreed, we will issue you an invoice for the relevant product based on the agreed terms. The invoice will include all details related to payment, including terms of purchase, bank account for payment, terms, method of payment, etc. If you choose to pay by bank transfer, please take the invoice to your preferred bank and make the payment accordingly.

Please note that sending us the T/T copy (payment receipt from your bank) as soon as possible is crucial to finalize your purchase.

The bank account information to make a payment is on the invoice. If you do not have an invoice, please let us know as soon as possible so that we can issue one for you.

We accept payments solely via bank transfer.

Please note that we do not accept payments via L/C (Letter of Credit), credit card, or cash.

All payments must be made within the designated period and in the currency specified on the invoice.

Buyers are responsible for covering all bank charges.

It's imperative to conduct all payments via bank transfer to ensure an official written record of the transaction for both the buyer and seller.

We primarily accept payment in US Dollars. However, Chinese Yuan is also accepted under certain circumstances. If you wish to transact in a currency other than those mentioned, please consult with us.

After submitting your payment to your bank for wire transfer, you will receive a Telegraphic Transfer Copy (TT Copy) as proof of your transaction. If the TT Copy is not immediately issued by your bank, a deposit slip can serve as a temporary replacement.

Currently, we only accept 100% payment via TT (Telegraphic Transfer) before shipment.

In the TT payment process, you will need to make the total payment through any bank of your choice.

After the payment, please send us the TT copy, and we will initiate the shipping process.

All necessary documents will be sent to you via DHL, and you can expect to receive the car within 35-45 days.

Your payment is secured by Autocango.com, and we will hold it until we confirm that the correct car has been sent to you by the supplier.

There are two steps of our payment terms.

The first step is to share the T/T copy within 72 hours since the invoice was issued.

The second step is for the money to reach our bank within 120 hours since the invoice was issued.

Meeting the deadline in both steps is essential for a successful purchase.

If we do not receive the T/T copy within 72 hours, or if we do not receive confirmation of the money transfer from our bank within 120 hours, the corresponding product will become available for other buyers.

Please allow a minimum of three (3) business days for your wire transfer to be reflected in our bank account. While this delay may cause some inconvenience, it is the average time required for interbank transactions. Rest assured, once the payment is received, we will promptly proceed with processing your order.

Yes, we will hold the car for you for a total of 120 hours if we receive the TT copy within the specified timeframe. Since it may take a few days for your bank transfer to reach our account, we recommend making the payment as soon as you receive the invoice.

If we do not receive a TT copy within 72 hours, or if we do not receive a receipt from our bank within 120 hours, the product will become available for others to purchase.

If the payment arrives at our bank after the deadline, the following scenarios may occur:

A. If the product is still available (not sold or reserved), we will accept your payment, send you a 'Payment Confirmation,' and initiate the shipping process to the specified port.

B. If the product is reserved or sold, you have several options:

B-1: If the product is reserved, you may wait for its status to change to either 'Available' or 'Sold.'

B-2: If the product is sold, you can choose to select a similar available product and utilize the payment you sent to purchase it. In such a case, we can expedite the shipping process, ensuring you receive the car faster. (Suggested)

B-3: If no alternative is found, you may request a refund to your bank, with the bank transfer cost borne by you. In such instances, we will charge a handling fee of US $150.

We apologize for the inconvenience. Unfortunately, we are unable to assist directly in this situation. We recommend contacting the recipient of the mistaken payment and requesting them to transfer the funds to our account within the payment deadline. Once the payment is received, we will proceed with the shipping process for your purchased product. If you need further assistance or have any questions, please don't hesitate to contact us.

No, we do not provide receipts. The bank wire transaction serves as an official written record of the payment transaction for both the buyer and the seller. If you require proof of payment, you can obtain it from your bank, as they will provide documentation confirming the transaction.

The buyer is responsible for covering all bank charges. Please ensure to confirm the cost of these fees with your bank before finalizing the purchase agreement with our staff.

If the price is FOB, you will have to pay:

● Freight

● Customs clearance fee

● Import duty

● Registration fee

● Compliance fee

● Any other applicable fees according to the import regulations of your country.

If the price is C&F, you can omit the freight charge from the above list.

Please note that the 'import tax' of the car in your importing country is not included in the CIF or C&F price. You must pay the import tax of a car once the car reaches your port. If you want to know the import tax of a car, please ask any C&F agent in your area or selected port.

As a matter of principle, our transactions are conducted on a 'no claim no return' basis.

Autocango.com presents information about the condition and function of the vehicle(s) accurately, to the best of its ability and knowledge. By purchasing vehicle(s) from Autocango.com, the Buyer understands and agrees that the vehicle(s) may be a USED one, the conditions are described as honestly as possible, and the vehicle(s) are not guaranteed to be the same as the image the Buyer may have about the vehicle(s). The Buyer may not make any claim regarding the condition of the vehicle(s) upon delivery.

To book a vessel for your cargo, we require the following information. Please review the details carefully and ensure all requested information is provided. Most of this information is necessary for the contracted shipping lines.

1. Port of Discharge: This is the nearest port where the vessel will unload your cargo.

2. Vehicle Destination: Please specify the country where the vehicle will be registered and used.

3. Consignee: This refers to the intended owner of the vehicle. Please provide the consignee's full name as well as the name as it appears on their passport or ID, complete address (no abbreviations), and phone number(s). It is crucial to provide all consignee information to receive your Bill of Lading (B/L) from the shipping company.

● Note: Incomplete or misspelled consignee information may result in delays and additional fees for B/L amendments.

4. Notify Party: This person will be contacted by the shipping agent to report the confirmed arrival date of your vessel at the port. If you have a private clearing agent, you may list them here. Otherwise, you can simply write 'Same as Consignee.'

5. DHL Delivery Address: This information is necessary for us to send your documents, including your B/L, via DHL courier. Please provide the recipient's full name, complete address (no abbreviations), and phone number(s). Incomplete information may lead to delays in document delivery.

The consignee is the 'intended owner' of the vehicle. Please provide the consignee's full name, as well as the name as it appears on their passport or ID, along with their complete address (no abbreviations), and phone number(s).

When providing us with your booking information, it's important to note the following:

● Your booking may be delayed by the shipping company if the full name and address of the consignee are not provided. Complete information is necessary.

● The consignee's name must not be misspelled. Even the smallest error can result in a Bill of Lading (B/L) amendment, which may incur additional fees and time.

The Notify Party is the individual whom the shipping agent contacts to communicate the confirmed arrival date of your vessel at the port.

You have the option to list a private clearing agent as the Notify Party, but it is not mandatory, as listing a clearing agent on the Bill of Lading (B/L) is not required. If you do not have an agent, you can simply write 'Same as Consignee' for ease of processing.

The DHL shipping address refers to the information needed to send your documents, including the Bill of Lading (B/L), via DHL courier. Please provide the recipient's full name, complete address (without abbreviations), and phone number(s).

It's important to note that providing incomplete information may result in delays in the delivery of your documents.

Complete information, including the recipient's full name and address as it appears on their passport or ID card, is required by shipping companies. The Bill of Lading (B/L) is an official document that establishes ownership of the cargo, making accurate identification crucial.

Failure to provide the full name and address of the consignee may result in delays, as shipping companies require this information for processing.

It's essential to avoid misspelling the consignee's name, as even minor errors can necessitate a B/L amendment, incurring additional fees and time.

We request your full name and address for the DHL delivery address to ensure the successful dispatch of your documents, including the Bill of Lading (B/L), via DHL courier. Kindly provide the recipient's complete name, address (without abbreviations), and phone number(s).

Please be aware that providing incomplete information may result in delays in the delivery of your documents.

We aim to deliver your vehicle promptly. The estimated durations below are from the designated Chinese port to your port of discharge.

Please note that these are estimates based on our past experience and are not guaranteed.

Africa: approximately 3-5 weeks from the Chinese port to your port.

Georgia: approximately 6 weeks from the Chinese port to your port.

Caribbean: approximately 3-5 weeks from the Chinese port to your port.

South Asia Region: approximately 1 week from the Chinese port to your port.

South America: approximately 4 weeks from the Chinese port to your port.

Unfortunately, we are unable to provide this information. Typically, buyers track shipping information through their freight agent or shipping company. It is important to keep track of shipping information to ensure timely delivery.

The changes and delays in the shipping schedule are typically initiated by the contracted shipping companies. As the exporter, we do not have the authority to interfere with their decisions.

The shipping agent will inform the Notify Party provided on the Bill of Lading (B/L) about the arrival of the shipment. Alternatively, you may contact your shipping agent directly approximately one week before the estimated time of arrival (ETA) of the shipping vessel. Please ensure to communicate with your shipping agent for the most up-to-date information.

If you need to change the product recipient information, you can do so within 5 days of receiving the invoice. Please submit your change request in the same thread where you made your original request. Kindly note that modifying the destination port may result in an adjustment to the total price.

No. We strictly adhere to legal and ethical standards. It is not permissible to request changes to vehicle information on the Bill of Lading (B/L) or any other document provided by Autocango.com. We are committed to conducting business lawfully and do not engage in any illegal activities under any circumstances.

As an importer, you should expect to receive the following documents from Autocango.com:

1. Bill of Lading (B/L)

2. Insurance document (if your purchase is CIF)

3. Export Certificate (also known as 'Deregistration Certificate' or 'Cancellation of Registration' form)

4. Commercial invoice

If mandated by your government, we will also provide:

1. Inspection Certificate

2. Export Permit (also referred to as 'Bill of Entry')

After we send you documents, we will email you the tracking number for them. You can use this tracking number to monitor the status of the documents sent to you.

In most cases, you should receive the documentation before the product arrives. Please track the document using the tracking number we provided. If you encounter any issues tracking the document or have concerns, please contact us.

Unfortunately, we are unable to provide two sets of B/Ls. Shipping companies typically issue only one set of B/Ls per shipment, regardless of requests for additional copies.

No, it is not possible to clear customs using PDFs of the B/L alone. However, you can complete approximately 60% of the customs clearance process using PDFs of the B/L. The remaining 40% of the process requires submission of the original B/L.

We do not issue a separate packing list, but our commercial invoice serves as a comprehensive document that includes all necessary information typically found on a packing list. Past customers have successfully used the commercial invoice without any issues with customs authorities. If you have any concerns, please feel free to reach out to us.

Autocango.com will arrange for your purchased product to be shipped to your final port of destination. The shipper in charge will provide you with all the standard documents required to release the product from your port, including 1 original Bill of Lading (B/L) document, 1 original export certificate of the product, and 1 original inspection certificate (if any). Upon the product's arrival at your port, it becomes your responsibility to receive the car at the port and complete the necessary procedures. With the documents provided by Autocango.com, you or your designated clearing and forwarding agent will be able to release the product at your port.

Congratulations!

We value your feedback and would love to hear about your experience with the product and our services. Please share your feedback with us, and if you're willing, include a photo of you, your friends, or family with the product. With your permission, we may publish the photo on our website.

Bill of Lading; a document issued by a carrier or its agent to a shipper as a contract for the carriage of goods. It is also a receipt for cargo accepted for transportation and must be presented for acceptance at the destination.

It is like a triple threat in the shipping world:

- Receipt: It's proof the shipping company (carrier) has received your goods. Imagine it as a store receipt, but for international shipping.

- Details: It lists everything about your shipment, like the type, quantity, and destination of the goods, similar to an itemized shopping receipt.

- Contract: It acts as a simple agreement between you (the shipper) and the carrier, outlining their responsibilities for transporting your goods safely.

Think of it as a one-stop shop document for your shipment, crucial for smooth and secure international trade.

Cost and Freight; a term of sale meaning that the price charged or quoted by a seller for a shipment does not include insurance charges, but does include all costs to a named port of discharge.

Cost, Insurance and Freight; a term of sale meaning that the price charged or quoted by a seller includes insurance and all other charges to the named port of discharge.

A person or company authorized by international customs authorities to certify and manage shipments between countries. (i.e., they handle the customs clearance process for your vehicle).

A document required by Customs to determine the true value of imported goods for assessment of duties and taxes.

A person who will be the 'owner' of the vehicle after it is registered in the destination country.

Delivery address for the shipping documents (not the vehicle) to be used by Autocango.com to ship the documents to the buyer of the vehicle.

Estimated Time of Arrival; the date and time an air, sea, or rail journey is expected to arrive at a named city or port.

Estimated Time of Departure; the date and time an air, sea, or rail journey is expected to depart from a named city or port.

A document confirming that the listed items are being legally exported from their country of origin (i.e., the vehicle's previous registration in China has been canceled).

A document issued by the Chinese customs office to ensure that the shipment complies with applicable export control measures.

(1) Autocango.com's price for the vehicle and all the domestic handling fees before loading the vehicle onto a vessel or a train.

(2) Free on Board; a term of sale in which the price charged or quoted by a seller includes all charges up to the time the goods are placed on board a vessel at the port of shipment.

A person or company that arranges for the transportation of cargo from the port of discharge to the vehicle's destination country.

A document issued by certain governments giving permission to import goods.

Certification that the vehicle has passed the required pre-export inspection and therefore meets the required specifications and is in good condition and in the correct quantity when it leaves the port of departure.

Proof of insurance for CIF shipments.

The person contacted by the shipping agent to provide the confirmed arrival date of the vessel carrying the cargo at the port.

An itemized list included in the shipment that includes the quantity, description, and weight of the contents.

The point of departure of a vessel or shipment.

The location where a vessel is unloaded and shipments are distributed to their respective consignees.

Some countries require your vehicle to be inspected prior to export. If a car passes inspection, a valid certificate will be issued with full details of VIN, make and model. Please check with us if your destination requires this inspection.

The 'final estimate' in the form of an invoice based on the selected vehicle and shipping terms.

An agency responsible for handling shipments and cargo at ports on behalf of shipping companies (i.e., they represent the shipping company).

Each shipment usually takes 4-5 weeks on average. However, in some cases where the shipment of the product is fast or the ETD is close to the ETA date, Autocango.com will issue a BL. In this case, NO original BL will be sent by mail. Instead, a digital version of the Surrender BL will be sent to you via email. With this digital copy of the Surrender BL, you can print it out and use it to clear your product from the port.

The transfer of a shipment from one vessel to another while in transit to its final destination.

Telegraphic Transfer Copy; the paper copy of a bank transfer.

An offer to purchase the vehicle has been made by a potential buyer, making it unavailable for other customers to make an offer or receive a quote on that vehicle.

The charge for loading and securing a shipping container.

The country where the vehicle will be registered for use.